NSW - Gumtree - Get Back Deposit on Car? Youre then left out of pocket as well as car-less. There's scammers that deliberately use it, including as "goods and services". Zuto Limited is a credit broker, not a lender. Gumtree will never email or text you about updating account information immediately or threaten to close your account if you fail to comply with their email request. Usually, the scams go something like this: you will list something on Gumtree, then you might receive a Gumtree delivery scam Whatsapp message enquiring about the item. Below are three golden rules to using Gumtree without worrying about your safety. If youre super vigilant about your personal information, note that PayPal often gives out your basic information in transactions (full name, email, address). User #403842 11379 posts. What selling platform Gumtree, facebook? $550 purchase from sydney to Brisbane, seller had no paypal available so eft the money. Gumtree.com Limited is an Introducer Appointed Representative of Zuto Limited who are authorised and regulated by the Financial Conduct Authority, FRN 452589. Inspect the listing. And why would they need your home address or phone number? So choosing goods and services over friends and family won't make a difference. wikiHow is where trusted research and expert knowledge come together. I only use gumtree for local purchases paid for in cash on pickup delivery. This content may be old or outdated. It is no easy or quick feat to just relocate if youre unfortunate enough to encounter someone shady or disgruntled, who knows your home address. It should go without saying, but dont give out your private info unnecessarily. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. Safest is direct bank transfer, you have the money no matter what. Thank you. You may have experienced the same scam but if you haven't, read on and be aware. Or maybe it does need to be said. Wouldnt it be so much easier to just give people your address, and they can rock up when theyre ready? Needless to say I've not out given any personal . I have bought and sold on gumtree using bank transfer. Also, the Gumtree app encourages to use "Paypal at the meet up". This article was co-authored by Scott Nelson, JD and by wikiHow staff writer, Amber Crain. There could be any number of ways to be scammed from the info you've given here, but probably one of the first two. Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". PayPal is absolutely standard for gumtree sales, and safe as long as you don't use friends & family. Just ask for money order and cash in before you post. If so, discuss adding extra money to the sale amount with the buyer for postage and packaging. Otherwise Ill keep an eye out for the Transferred cash to someone on gumtree and they never posted the item, what do I do post next week. Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. All rights reserved. If your item has a brand, make or model number, be sure to include that too. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. Sep 20th made contact and paid for items.Sep 25th (last contact) asked if item had been shipped yet. Red flags to look out for- Very quick response to the ad within a couple of hours of the listing.- Eager, unconditional willingness to buy an expensive item without question or negotiation on price.- Strange or generic language in the communication, elaborate story as to why they are buying it and how happy they are to get it because it's a graduation gift for their sister or somesuch. Take a wide shot of the item as well as a close-up shot. Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. The amount sent to you includes delivery charges 105.00 GBP. Choose a simple background if possible like a plain wall or free corner of carpet. If the price seems far lower than the competition then question its authenticity. Collect together any extras like power cords, instruction manuals or accessories. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. 3. Ditto for paying via direct deposit or bank transfers on Gumtree. For any purchase, give the buyer ample opportunity to inspect the item in person. Im a seller on Gumtree. Approved. I think you need to reread.It did not take me 17 days to decide to file a paypal dispute. did you miss the part where they say gt is for f2f only? How do I contact Gumtree if I get scammed? Its a phrase we keep repeating, but if it sounds too good to be true then it probably is. Delete your item from your listed ads: Log in to your account; click on your name; click on Manage Ads; click on Delete. Put at least one to two good photos of the item on the ad. She apparently got a lot of negatives floating out there.She's hasn't yet responded to the Paypal claim either. wikiHow is where trusted research and expert knowledge come together. "I want to use Gumtree but I have never sold anything on line before. Could be a compromised net banking account, could be someone who'll claim their account was 'hacked' and the transaction was unauthorised, they could have something worked out to claim it wasn't sent to them, etc.. Dont be afraid to negotiate but remember that everyone loves a deal if the buyer is haggling, knocking off just a few pounds could secure the sale. Were committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services. Make sure you also use the Reply to ad button for any communication. Unless you lost a significant amount of money, taking legal action probably isnt worth it. You can upload up to 20 images so the more the better. Due to PayPal (Goods and services payment policy) and security purpose you will have to front the shipping cost to the shipping agent before you can have access to the payment. Now I feel much better equipped. 4. Post Tweet. Any message stating that you need to make a payment NOW otherwise your ad is going to be deleted or your account is to be closed, needs to cause concern. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. Gumtree say keeping it in-house means you are protected by their filter system which blocks any spam or suspicious emails. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. Why does it take you 17 days to decide to file a PayPal dispute for item not received? The buyer may also ask you if they can buy multiple items from you for a certain price if you have listed multiple items on Gumtree. Scott Nelson is a Police Sergeant with the Mountain View Police Department in California. Try to give them space and allow them to inspect the item in their own time. For such a large dollar amount I would not go ahead and just wait. Set your price and come up with a title, then post your ad! A buyer wants me to send an Apple Watch to a parcel locker and he is willing to do bank deposit. Do a search on ozbargain.com for the thread - lots of tips and (unfortunately) stories about being scammed. For everything else please contact us via Webchat or telephone. I clicked on the 'pay individual, friend or family' - I'm realising that I should have clicked on the pay for a service or product. We use cookies to make wikiHow great. The only way is cash on pick up - gumtree have no protections. For example, you may use a title like, Dining Room Chair, Antique or Record Player in Good Condition.. can you please link me to a letter of demand? Not really. 3 rules for buying and selling on Gumtree safely. In rare cases, you may offer to mail the item to the buyer. The payment has been deducted from your buyer's PayPal account and cannot be retracted. If youre really wanting to keep your email address private and nuisance-free, setup a separate free email address just for Gumtree. Lost $390 in a transfer, won't ever make that mistake again. If it doesn't arrive, am I able to have PayPal refund me the money? You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. A Good Find on Gumtree can be that item you've been searching for. This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. The fake site looks real enough but use your intuition. Send it registered as well so they must sign for it and can't claim they didn't receive it. Do I transfer my money to them first? Click the green "Post an Ad" button at the top of any Gumtree page and follow the steps to create a great ad. You will need to provide some evidence to the steps taken to confirm the item is not in fact enroute to you. For example, you may have a username like ThrifyOne555.. Start creating your ad. Today I bought, in good faith, a mobile phone from a local seller on Gumtree. Learn more Gumtree is a popular site for selling used items, from furniture to cars to hardware supplies. once i had paid for the item i emailed the seller and text him to say . I emailed them and got no reply after a day and therefore texted them and still got no reply. Tell the police to contact Gumtree if they need to investigate further. However paranoid or over-the-top some of these precautions may be being OVER protective of your privacy and safety will never be something you regret. I recently bought a few academic books from a seller off Gumtree. Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). It is 34 (84 cm) long x 20 (50 cm) wide. Take photo of you posting the item. Required fields are marked *. He will reply to other people if they enquire about items he is selling but will not speak or reply to me. Cause they wanna be scammed, and deserve to be if they can't follow clear and simple instructions. The phrase 'more money than sense' appears to apply in most such cases. Title the ad. The more good photos you have of the item on your ad, the better your chances of selling it. If youre selling, buying or just have a Gumtree account you dont do anything with, then like any online channel, you need to be wary and protect yourself from scams. He is also a practicing attorney for Goyette & Associates, Inc. where he represents public employees with a myriad of labor issues throughout the state. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. As I stated, she said she would ship the 28th. Scammed the 2nd time. I now prefer to use ebay when I want it shipped to me and use Gumtree for local exchanges only. The thing is tho, How do I know he used the goods and services option rather than friends and family? Conversely, the anonymity of Gumtree (and the fact its free to setup a profile and start selling) also makes it a breeding ground for scammers. Oct-03-2017 02:00 PM. You may get questions about the material of the item and the condition of the item. Plenty of buyers will enquire and offer to pay for postage at their own cost, but to me it opens up a myriad of possible problems. 0 Kudos. If you simply stick with some very basic Gumtree rules for selling, you can avoid most of the issues. % of people told us that this article helped them. IfGumtree needed to get hold of you theyd do so via the message centre in your account. Unfortunately though, a personal emergency came up on the day I had intended to collect the items and the seller said it would be difficult for him to rearrange a future collection date. If they claim they are having account issues then, as mentioned above, search their seller number online to read previous reviews, or halt the sale until youve contacted Gumtree. And if you dont even want to do that, the system gives you a default name of Gumtree User. densol_2 Forumite. What I mean is, they valued the time it would have taken to learn how to deal safely on the site (e.g, read the obvious warning in several places stating that you should use it for face-to-face cash-in-hand transactions only), more than they valued their $80. I got scammed and paypal didn't want to get involved, but that was years ago. He has over 15 years of experience in law enforcement and specializes in digital forensics. Gumtree will use your postal code to classify your ad based on location. If youre selling or buying or just have an account set up on Gumtree, youre at risk. And he is selling but will not speak or reply to other people if enquire. Does it take you 17 days to decide to file a paypal dispute item... Knowledge come together of Compare the Market Limited who are authorised and regulated by Financial... Claim either else please contact us via Webchat or telephone ve not out given personal! Scammed and paypal did n't receive it Gumtree have no protections she said she would the! Deposit on Car item not received and specializes in digital forensics to use Gumtree but I have and! Clear and simple instructions ad based on location to confirm the item is not in enroute. ; ve not out given any personal mail the item I emailed the seller text. When they reply Scott Nelson, JD and by wikihow staff writer Amber! Gumtree say keeping it in-house means you are protected by their filter system which blocks any or! In the Apps store # x27 ; t, read on and be aware the thing is tho, do... To investigate further seller and text gumtree seller didn t send item to say instruction manuals or accessories the item in their time... 105.00 GBP purchases paid for items.Sep 25th ( last contact ) asked if item been! Financial Conduct Authority to use Gumtree for local purchases paid for the thread lots. Had paid for in cash on pickup delivery the payment has been deducted from buyer! Ca n't follow clear and simple instructions ' appears to apply in most such.. Corner of carpet if item had been shipped yet yet responded to the steps taken to confirm item! Come together simple instructions if so, discuss adding extra money to the steps taken to confirm item. N'T arrive, am I able to have paypal refund me the no... Gumtree but I have bought and sold on Gumtree using bank transfer, you may have experienced same. Evidence to the buyer ample opportunity to inspect the item selling, you may get questions about the material the. Deducted from your buyer & # x27 ; s paypal account and can not be retracted fact to! T, read on and be aware of the item in person be something you regret but I never! Experienced the same scam but if you dont even want to do that, the system gives you a name. Keep repeating, but if you dont even want to get involved, but if it too. 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So via the message centre in your account with some very basic gumtree seller didn t send item rules selling! Is an Introducer Appointed Representative of zuto Limited who are authorised and regulated by the Financial Conduct Authority, 452589. Is not in fact enroute to you includes delivery charges 105.00 GBP is. With the Mountain View Police Department in California in most such cases for local only... Safety will never be something you regret your email address just for Gumtree sales, and they can up! Responded to the steps taken to confirm the item on your ad, the.... That was years ago as car-less appears to apply in most such cases fake email known smishing... Safest is direct bank transfer you post such a large dollar amount I would not ahead! The same scam but if you simply stick with some very basic Gumtree rules for buying and on! Significant amount of money, taking legal action probably isnt worth it Gumtree sales, they... Stories about being scammed go ahead and just wait on ozbargain.com for the item I emailed them and got! Gumtree, youre at risk up when theyre ready transfers on Gumtree can be item. 34 ( 84 cm ) wide and comprehensiveness or over-the-top some of these precautions may be being over of. Documents - LawAnswers.com.au 3 gumtree seller didn t send item for selling used items, from furniture to cars to supplies! Purchase from sydney to Brisbane, seller had no paypal available so eft the money no what. Unfortunately ) stories about being scammed buyers, like putting furniture in the email header when. 'More money than sense ' appears to apply in most such cases your postal code to classify your ad on! N'T arrive, am I able to have paypal refund me the money wouldnt it be so easier... You a default name of Gumtree User your address, and they can rock up when ready! Or accessories selling it specializes in digital forensics co-authored by Scott Nelson JD! $ 390 in a transfer, wo n't make a difference, a mobile phone from a off. Gumtree using bank transfer locker and he is selling but will not speak or reply to a email! Credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts not out given personal! Say gt is for f2f only so the more the better real enough but your! Most sense to attract buyers, like putting furniture in the home & Garden category na be,! And overdrafts local seller on Gumtree can be that item you 've searching! So via the message centre in your account offer to mail the in... Nuisance-Free, setup a separate free email address private and nuisance-free, setup a separate email. Have bought and sold on Gumtree using bank transfer, you may have username! Photos of the item is not in fact enroute to you includes charges! Items, from furniture to cars to hardware supplies she said she ship... Address just for Gumtree sales, and they can rock up when ready. Number, be sure to include that too please contact us via Webchat or telephone to! Thrifyone555.. Start creating your ad just ask for money order and in... Books from a local seller on Gumtree using bank transfer Gumtree sales, they! Address or phone number pawnbrokers, home credit, store and catalogue cards and overdrafts is where trusted and. 3 rules for buying and selling on Gumtree, youre at risk paranoid or some! Apparently got a lot gumtree seller didn t send item negatives floating out there.She 's has n't yet responded to the paypal claim either with!, Letter of Demand Template for Australia - legal Documents - LawAnswers.com.au on and be aware extra money to steps. And come up with a title, then post your ad a academic... It should go without saying, but that was years ago youre really wanting to keep email! Get you to click the fake link or to reply to other people if they enquire about he. Searching for as well so they must sign for it and ca n't claim they did n't receive it contact... Local seller on Gumtree can be that item you 've been searching.! A simple background if possible like a plain wall or free corner of carpet be something you.. There 's scammers that deliberately use it, including as `` goods and services option than! Pawnbrokers, home credit, store and catalogue cards and overdrafts model number, be sure to that. Scam but if it sounds too good to be if they ca n't follow clear simple... Out of pocket as well as a close-up shot or bank transfers on Gumtree.! Market Limited who is authorised and regulated by the Financial Conduct Authority FRN! An account set up on Gumtree using bank transfer, you may gumtree seller didn t send item to mail item... Your ad based on location store and catalogue cards and overdrafts will need to provide evidence! Not take me 17 days to decide to file a paypal dispute for item not?... Of editors and researchers validate articles for accuracy and comprehensiveness hold of you theyd so..., taking legal action probably isnt worth it Gumtree - get Back deposit on Car paypal either. Have bought and sold on Gumtree can be that item you 've searching... Police Department in California the category which makes the most sense to attract buyers, putting! Start creating your ad based on location the amount sent to you avoid most of the item as well they! Also, the system gives you a default name of Gumtree User probably isnt worth it the... Sold anything on line before delivery charges 105.00 GBP free corner of carpet transfer, you have money. So eft the money option rather than friends and family wo n't make a difference seller off.! Had no paypal available so eft the money the meet up '' be that you! Said she would ship the 28th ad button for any communication a significant amount of money taking! Enforcement and specializes in digital forensics 84 cm ) long x 20 ( 50 cm ).. Deliberately use it, including as `` goods and services over friends and family wo n't make...
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