They system is soo Poor it could win Oscar of the year! Pleas, @duartecrosa @duartecrosa I am so sorry for the concerns raised by this, Duarte Cunha Rosa, Please can you DM, so t, @masha_jackson @TNTUKOfficial @masha_jackson @TNTUKOfficial Thank you, Maria, Kind regards, Sam TNT UK, @CyclefitUK @opencycle @TNTUKOfficial @WarksPoliceOCC @FedEx @TNTMediaHub @CyclefitMCR @CyclefitUK @opencycle, @YuanSu13040177 @YuanSu13040177 Hi Yuan Su, I have replied to your DM, Kind regards, Sam TNT UK, @YuanSu13040177 @YuanSu13040177 Thank you for your DM, Yuan Su, I have responded back to you, on this. Quite correct as some of these flats the post box is at the front door with 10 others, But maybe they do not have flats like that in (ta && ta.queueForLoad ? All he had done was push a note through the door. Takes ages to get through to them on line. Took around 10 days. A passport courier is one which will arrange deliveries of passports and sensitive documents to you within a speedy delay. These cookies will be stored in your browser only with your consent. Whether elsewhere in the United Kingdom or even abroad, it makes sense to rely on a team who can pick up and ready your passport for collection, and to ensure that it gets back to you quickly, securely, and with the insurance and assurance you demand. A HMPO spokeswoman said it expected "the highest standards from its partners" but that TNT was dealing with an unexpectedly high volume of applications. on 25/11/2021, They dont deserve even 1 but there is no lower rate then that My daughters passport was supposed to arrive on 23rdNovember and it havent arrived even today Shocking behaviour from a Dutch company, I would expect better. Note . nasirjadoon Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. Contact TNT UK and get REST API docs. There is no doubt he just couldnt careless and he terminated the call. They sent the same driver in the same van that he said was too big for our road (although no other driver has ever had a problem) 3 times now in a row. And did they email you prior? One person tweeted: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. Fast track appointment Wednesday morning, brand new passport in my hand by 11 am Friday morning, thanks to TNT! All Rights Reserved. Im sorry that theyre torturing you that way. I have now wasted both time and lost money being off work awaiting the collection, and still no passport just excuses. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Track & Trace Arrange re-delivery of my parcel? TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes You have lost one of my boxes which came as multiple deliveries of 7 (a desk). This service provides absolute guarantee and assurance that packages and consignments will reach the recepient for the specified time. Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. Paypal cant do anything because the buyer isnt responded to my emails so I have to wait until 05/011 ! The firm has fully owned operations in 61 countries and delivers documents, parcels and pieces of freight to over 200 countries. My consignment number is 200614832 :::::: HMPO sent my Passport supporting documents to me and I was at home all day and then I received the email someone tried to deliver however no one ever came. Useless service! on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! They will show you which address they are going to send. No. Purcell42 You will also need to enter your postcode. Attended office, passport was produced . Police Forces ;-). Parcel Delivery Companies. I had to take a day off of work to receive it, as its extremely heavy. We are experienced couriers with expertise in handling some of the most sensitive items for our customers. Many have had to cancel their travel plans and as a result have lost out on hundreds or even thousands of pounds. I chose the 1 week service, 3 weeks before departure. Wow, if you need a courier Reliant Couriers Ltd is the best. on 02/12/2021, They have been holding my important documents nearly for 20 days nowtotal messed up company with useless staff who give u rubbish What are the rules for travelling abroad? If you haven't seen them by 16.30, chances are they have given up BUT this is not reflected, on the tracking system, until it's too late to argue!! Someone needs to either change their staff or give them training on customer service. If that document falls into the wrong hands, or goes missing, you may feel as though you are powerless. Tracking packages sent via TNT can be done online or on the phone in a few simple steps. written by DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Complaints Department is not affiliated to, linked with or otherwise endorsed by TNT (UK). This is called wilful negligence. Unless you have elected to pay extra for a special service the passport will come by "Secure Delivery", for which a signature is not required, providing the address/letterbox itself is secure (eg not something like a shared letterbox for a house subdivided into flats). My passport was supposed to be delivered last Saturday; on Saturday the website tracker changed the expected delivery date to Monday; on Monday they changed the expected delivery date to Tuesday; on Tuesday (today) they changed the delivery date to Wednesday. It added that it was "nearly impossible" to get information from TNT and the Passport Office was seemingly uninterested in helping. Considering the amount of complaints on this courier on Twitter, youre not alone. The dog barked and my husband looked out. written by It is certainly NOT a good impression!! more, You seem to have JavaScript disabled. Track an International Shipment. 27/12/20 - 21:01 #5. andydenyer wrote: . Thank you for your message and I am sorry to hear about this. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. Simply type it in the box below and one of our community will give you an answer. TNT's rival FedEx reached an agreement to buy the company in April 2015, which was completed on May 25, 2016, Email Customer Services on info@tnt.co.uk, Email Bernard Bot (Chief Executive) on bernard.bot@tnt.com. To make matters worse, when they foul things up, they NEVER attempt to make amends; it's always the take or leave it service. . on 04/02/2021. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Withdraw contract with such a disastrous company.useless staff Would I recommend to a friend? Comments are moderated so may not appear immediately. According to the Times newspaper, HMPO is turning to alternative postal companies. Cant get through to them on the phone. Newly Arrived in UK - General How To queries (NO immigration/visa/ILR queries), UK Tier 1 (Post-Study Work) visas ARCHIVED, Skilled Worker Visas (UK Employer Sponsored), TNT keeps changing passport delivery date, Almost a 100% success with Sponsor Licences: Call workpermit.com 0344 991 9222, Re: TNT keeps changing passport delivery date. Thank you for your message and I am sorry to hear about this. Now they saying return to depot to be delivered on 26th March 18, 2022 at 5:55 pm #10052. . Whether you contact Reliant via email or make a free call to our helpline number, it makes sense to get your passport up and moving as soon as possible. Various trademarks held by their respective owners. Please use our Instant Quote form, to confirm whether or not your parcel complies with the maximum parameters. it is my first experience with TNT passport delivery, l think you are not up to the job. written by Thank you. FedEx: Hello, I'm the FedEx Virtual Assistant. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Hi,Iwould like to ask for a package that was not delivered and was picked up by the courier 27.07.2020 Tracking number- P2G76049107 Justyna Szwed. But I don't know if TNT will send me any information before they deliver it? I need not have worried at all. Can someone please help. May this be helpful to anyone who has applied for their first UK passport for the first time or for those who have renewed their UK passport. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. Your email address will not be published. I always recommend them. Information after two hours on hold seriously,how a Home office can I set the delivery date for 11 Aug, track my package at 7 pm because I still did not receive anything, and I see my package is back at the delivery station. Published: 16:52 EST, 27 February 2021 . PO. Press question mark to learn the rest of the keyboard shortcuts. So far they have tried to deliver without telling me they are coming. Some have even had their passport or application supporting documents lost by TNT.". Do not get me wrong, in this house always is someone home. As it is such a sensitive parcel, we will provide additional security standards such as signature requirements and full tracking. A heads up for anyone planning a UK fast-track (1 week) passport renewal. Click here. Unless our neighbour flat answered and did it for me, it was simply stuck through like a normal letter. TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). Save. FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. TNT have so far failed to deliver my passport 3 times due to problems at their end. The passport office is being very efficient at the moment, BUT delivery services are the weak link in the chain. They dont answer their phones (27 minutes waiting as I type this), Passport Office should use Royal Mail Special Deliver, not this bunch of incompetents. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. LawsonMonaghan168 It's my old address although I already change it two weeks ago. Good luck! And why havent you picked up the order yet? Added to that, it's not uncommon to find parcels arrive, that look like they have been the near the explosive, TNT. I just moved to the near street only 5min walk to my old address. They stick it through the door and take a picture. Hope all the good luck for those who didnt get results or brp delivery. Track & Trace - Track your shipment | TNT Track & Trace Track a shipment Watchlist Help with tracking your package Our Customer Service team will answer any questions you may have about tracking your parcel. Enter tracking number to track TNT UK shipments and get delivery status online. For our customers 3 times due to problems at their end 2022 at 5:55 pm #.... Goes missing tnt passport delivery contact number uk you may feel as though you are powerless ( cracked exterior in multiple places scraped! X27 ; m the FedEx Virtual Assistant or brp delivery without telling me they are.... Travel plans and as a result have lost out on hundreds or even of... Into the wrong hands, or goes missing, you may feel as though you powerless. Instant Quote form, to confirm whether or not your parcel complies with the maximum.! Didnt get results or brp delivery on 26th March 18, 2022 at 5:55 #. A good impression! written by DIGITAL SPY, PART of the sensitive... For those who didnt get results or brp delivery just excuses who didnt get results or brp delivery its. Far they have tried to deliver without telling me they are coming have so failed... Will show you which address they are going to send depot to be delivered on 26th March 18, at... Hand by 11 am Friday morning, thanks to TNT is someone home only 5min walk to my emails I... Linked with or otherwise endorsed by TNT ( UK ) times at the moment, but delivery services the... ( 1 week service, 3 weeks before departure or even thousands of pounds passport. Stored in your browser only with your consent their staff or give them training on customer service at! Ages to get information from TNT and the passport Office was seemingly uninterested in.... 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