We are also monitoring indicators that measure consumer sentiment, such as internet searches. (LockA locked padlock) In addition, health concerns might initially curb passengers inclination to fly. Delta led the pack in two of the three categories we considered and finished near the top in the third category. Third, airlines may also look at reconfiguring the layout of their cabins to address the increased share of leisure traffic. (Compass Airlines is the first independent feeder to announce that it will cease operations; it will do so by April 7). Another group of carriers that have an opportunity to transform their business are airlines that have access to a restructuring process, such as Chapter 11 in the United States. McKinsey_Website_Accessibility@mckinsey.com. And beyond government support and market concentration (as a result of some airlines failing because they could not gain support from governments or other investors), there might be some consolidation opportunities, particularly as the industry rebounds. The authors wish to thank Alex Dichter and Vik Krishnan for their contributions to this article. Before the pandemic, cargo typically made up around 12 percent of the sectors total revenue; that percentage tripled last year. Furthermore, some carriers have returned relatively new aircraft to lessors, such as Norwegian Air Shuttle when it exited the long-haul market. The airline eventually conceded that the operational recovery was "more difficult and prolonged" due to schedule and staffing reductions made during the pandemic. The White House has released reopening guidelines, which illustrate how and when businesses should reopen during the coronavirus pandemic. In Europe alone, TAP Air Portugal, Lufthansa Group, and Air Baltic all received state aid combined with an increase or reintroduction of government shareholdings. The airport certification safety inspectors will complete inspections by September 30, 2020, as required byPart 139andFAA Order 5280-5D(PDF). The CertAlert contains a list of recommendations an airport operator should consider when making decisions for overflow aircraft parking. earns a win in this category because it offers free changes on non-basic economy flights (or on basic economy fares for a $99 cancellation fee). In August 2021, the airline announced that all employees needed to be fully vaccinated or request a religious or health exception. In that scenario, the industry regresses with a drastic reduction in the number of airlines, leaving a number of national carriers (with government ownership) and only the strongest LCCs. Accelerate cloud migration which involves taking the data center applications to the cloud thereby saving on IT costs of infrastructure and operations through AI and automation. Airlines need to grow cargo in an agile way that allows for quick adjustments; pursuing such a play should be seen as part of a wider theme of establishing a more flexible production setup. It wasnt even close. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. This was already ongoing across prominent airlines; however, the speed of such migrations is more critical now to show significant cost benefit. Currently he heads Solutions & Consulting Group within Travel, Transportation and Hospitality vertical of Mindtree to create innovative solutions for Airlines, Hotels, Transportation, Logistics and Travel service providers. All of our aircraft are regularly cleaned using disinfectant deemed by the U.S. Environmental Protection Agency (EPA) as effective against COVID-19. During the course of 2021, we are going to effectively and efficiently understand and learn how to continue with our day-to-day activities, travels and journeys amid the COVID-19 pandemic. 866.835.5322 (866-TELL-FAA)Contact Us, Last updated: Wednesday, November 9, 2022, Coronavirus (COVID-19) Information from FAA, United States Department of Transportation, Aviation Safety Draft Documents Open for Comment, Airport Coronavirus Response Grant Program, Legislation & Policies, Regulations & Guidance, Certificated Remote Pilots including Commercial Operators, Recreational Flyers & Modeler Community-Based Organizations, The White House COVID-19 Plan and National Strategy for the COVID-19 Response and Pandemic Preparedness, Next Generation Air Transportation System (NextGen), Carriage of Dangerous Goods/Hazardous Materials, Extension of Minimum Slot Usage Requirements, Clarifying information for Airmen Using Medical Certificate Duration Relief, Second Amendment to Special Federal Aviation Regulation (, Amendment of Air Carrier Training Exemptions, New Cargo Exemption, Amendment to Existing Cargo Exemption, Amendment to Special Federal Aviation Regulation (, Exemption for Transporting Cargo on Airplane Seats, Exemption for Certain Air Ambulance Personnel, Relief for Certain Persons and Operations during the COVID-19 Outbreak, Coronavirus Aid, Relief, and Economic Security Act (, Additional Pilot Medical Certificate Exemptions, Use of COVID-19 Vaccines by Pilots and Air Traffic Controllers, Enforcement Discretion for Random Drug and Alcohol Testing, Updated Health Guidance for Air Carriers and Crews, Runway to Recovery: Government publishes national strategy for air transportation system recovery, Updated Guidance for Airport Sponsors Considering COVID-19 Restrictions or Accommodations, Guidance for States, Localities, and Territories Considering Air Transportation Restrictions. Share sensitive information only on official, secure websites. Something went wrong. We attributed a score to each airline in every factor, with a total of up to 5 points for each category. These companies are likely to receive government support because of their importance to the economy, and they could be the ones driving consolidation efforts. 1. (See Exhibit 2.) We then averaged these scores to determine an overall rating. These ratings offer an across-the-board look at how airlines have responded to the COVID-19 crisis, not a recommendation for which airline best suits your own preferences moving forward. For example, today most carriers price point-to-point nonstop flights at a premium. Airlines should reevaluate the economics of their operations, especially long-haul flights. Beyond that, U.S. Government COVID-19: Interim Health Guidance for Air Carriers and Crews has been provided jointly by the Federal Aviation Administration (FAA) and the Centers for Disease Control and Prevention (CDC) and can be accessed through the FAA website and CDC website. 2021. The airline also offers easy online flight changes/cancellations and is extending travel credits through at least Dec. 31, 2022. For all other standard Economy and premium cabin tickets issued by January 31, 2022, or Basic Economy tickets issued by April 30, 2021, you can change your flight without a change fee. WHO advice for international traffic in relation to the SARS-CoV-2 Omicron variant (B.1.1.529), Policy and technical considerations for implementing a risk-based approach to international travel in the context of COVID-19, Interim position paper: considerations regarding proof of COVID-19 vaccination for international travellers, Considerations for implementing a risk-based approach to international travel in the context of COVID-19, Public health considerations while resuming international travel, Updated WHO recommendations for international traffic in relation to COVID-19 outbreak, Key considerations for repatriation and quarantine of travellers in relation to the outbreak of novel coronavirus 2019-nCoV, Updated WHO advice for international traffic in relation to the outbreak of the novel coronavirus 2019-nCoV, WHO advice for international travel and trade in relation to the outbreak of pneumonia caused by a new coronavirus in China. Instead of mandating vaccines, Delta is charging unvaccinated employees an additional $200 per month for insurance. This article was edited by Jason Li, a senior editor in the Shanghai office. He published over 2,000 articles on The Points Guy before becoming a freelance writer. All rights reserved. Not only did its stronger position pre-COVID-19 enable it to navigate the crisis thus far without taking on government loans of the scale relative to other airlines, it also made it possible for it to restructure to emerge with an even more competitive cost base. According to the flight plan, airlines should take the following actions: These are turbulent times for airlines, yet the industrys response so far has been nothing short of impressive. As a result, cargo yields increased by about 30 percent last year. As of Jan. 1, 2022, all basic economy fares are "use it or lose it." An official website of the United States government. Flying from China, Hong Kong and Macau Starting January 5, 2023, at 12:01 a.m. Note that you can't use Southwest travel funds for other passengers. Official websites use .govA .gov website belongs to an official government organization in the United States. Airlines should also prepare for ramping up, once airports and countries reopen. We expect that leading airline groups will be reviewing options, including potential divestitures and the sale or purchase of minority equity stakes. Airlines need to be agile. Do not sell or share my personal information. Finally, of course, finance teams will need to be closely involved to protect cash levels, capture revenues as soon as possible, and delay cash-outs as much as possible. Leaders face an uncertain landscape. Delta led the. Episode #64 - Why are experts concerned about Omicron? We think that, in North America, there will likely be different outcomes for a wide variety of airlineslarge network carriers (such as Delta Air Lines, United Airlines, and American Airlines), nationwide LCCs, smaller airlines, and independent feeders. IATA has requested a global suspension of slot rules due to COVID-19, providing airlines with a temporary relief from slot usage obligations (the so-called "use-it-or-lose-it" rule), without running the risk of losing their grandfathered rights. We ranked them on operational reliability, booking flexibility and the latest health and safety measures. Please email us at: A McKinsey Live event on 'Returning to corporate travel: How do we get it right? Coronavirus flight cancellation and change policies: What you need to know, You want a travel credit card that prioritizes whats important to you. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Covid-19 has immense of effect on the airline industry, and due to that the decline in passenger traffic has been huge. Analytics for reliable, real-time information The. Taking all these factors and hypotheses into account, we have defined three potential market structure scenarios. In previous crises, leisure trips or visits to friends and relatives tended to rebound first, as was the case in the United Kingdom following 9/11 and the global financial crisis (Exhibit 1). Episode #27 - Vaccines, variants & herd immunity, Episode #28 - Evolution of the SARS-CoV-2 virus, Episode #29 - Developing WHOs public health advice, Episode #31 - Vaccines, Variants and Doses, Episode #32 - Equity in vaccines, treatment and tests, Episode #34 - Vaccines, variants & mass gatherings. ET, all passengers must show proof of a negative COVID-19 test to enter the U.S. from China, Hong Kong or Macau, taken no more than 2 days before departure. Looking for U.S. government information and services? Overall rankings Winner: Delta It wasn't even close. Its difficult to overstate just how much the COVID-19 pandemic has devastated airlines. Some of these are obvious: hygiene and safety standards will be more stringent, and digitalization will continue to transform the travel experience. As we reopen the economy under President Trumps Opening Up America Again guidelines, we are taking aggressive measures to protect the American people from COVID-19 as they reengage their travel plans, said Acting Secretary of Homeland Security Chad F. Wolf. When flying through such turbulence, its critical to focus on the horizon. Episode #16 - COVID-19 - How do vaccines work? Data from previous crises, such as the SARS epidemic and the events following 9/11, shows how long it has taken the industry historically to return to precrisis levels. Most of the airlines have reduced 30% to 50% flights from the operations to . 1 Through September 2021, Delta has banned over 1,600 flyers for refusing to follow airline rules. Read: Spirit Airlines makes emergency landing at Jacksonville airport . In 2020, the rate fell to less than $800,000. During the pandemic, e-commerce sales soared while many passenger flightswhich are responsible for delivering around half of total air cargowere grounded. American confirmed to NerdWallet that it's asking employees to submit proof of vaccination or request an accommodation by early January 2022. Burdened by debt, many carriers have depleted their cash reserves. U.S. and foreign air crews are subject to the approved Occupational Health and Safety Plans established by their employers. The COVID-19 pandemic is having a large-scale impact on international travel and trade, particularly in the aviation sector. The FAA is posting extensive information about COVID-19 on its website and on social media. Here is a list of our partners. They may also need to consider the question of fairness when multiple airlines in a particular country require support. Airlines can enhance their flexibility through measures such as increasing the deployment of so-called preighters, or passenger airplanes that are used to transport cargo. Non-basic economy fares can be changed for free for flights within or departing the U.S., and these airlines will give you travel credit if you rebook a cheaper fare. By means of comparison, the retail industry spends around 6 percent on average, and financial services 10 percent. Do we expect to see any consolidation? Traveling During the COVID-19 Pandemic Travelers are reminded to follow the Centers for Disease Control and Prevention (CDC) travel guidance as well as local and state advisories regarding COVID-19. This information may be different than what you see when you visit a financial institution, service provider or specific products site. On all Frontier flights, we utilize HEPA (High-EfficiencyParticulate Arrestors) aircraft filtration systems which filters 99.97% of dust particles and airborne contaminants such as viruses and bacteria. So, for now, we are considering various scenarios and observing key indicators to learn which of those scenarios are most likely to occur. Due to your own travel preferences, you might care about vaccine mandates but not travel voucher policies, for example. . Note that you can't use Southwest travel funds for other passengers. Pre-qualified offers are not binding. In many cases, airline rescue efforts come in the form of government bailoutswith strings attached. Southwest initially blamed air traffic control and weather for the cancellations, but other airlines operated as normal. Boston Consulting Group 2023. Some airlines have responded to the pandemic by restructuring for greater efficiency; others are merely muddling through. We boiled down these variables into a single 5-point rating system to determine the best airlines for flying during COVID. Travel restrictions We need you to be aware there are government-mandated travel restrictions in place that impact how and where you can travel due to the COVID-19 pandemic. Over the past ten years, low cargo rates and the unprofitability of the cargo business have led many airlines to relinquish or scale back their dedicated cargo freighter fleets. With unprecedented consequences, many airlines have grounded all, or almost all, of the planes in their fleet. Then, in fall 2020, airlines seemed to grow tired of extending these policies, and most eliminated change fees entirely. California Guidelines for Safe Reopening During Covid-19. Relationships with IT and distribution providers could be reexplored. Predicting which airlines that governments will choose to continue to support for more than a few weeks or months is complex. American eventually acknowledged that it had insufficient staffing reserves to help get back on track. Airlines that are not proactively transforming risk failing to set the business up for longer-term structural value creation. Episode #40 - Transmission indoors and outdoors, Episode #41 - Vaccines, pregnancy, menstruation, lactation and fertility. After a judge reviewed and upheld United's policy, only about 200 of the airline's 67,000 employees were let go, and employees with exceptions were placed on leave. Frontier Airlines continues to closely monitor developments with respect to COVID-19. The US is offering a rescue package for all carriers that comprises a mix of payroll grants and loans. Airlines could consider stepping up IT and automation investment now. The study showed Jacksonville's population actually jumped about 5% percent from 2019 to 2021 during the peak of COVID-19. Air crews following their carriers Occupational Health and Safety Plan as well as the FAA-CDC crew health guidance will be considered compliant with coronavirus health requirements and are not subject to further screening or restrictions applicable to other travelers. Even though many airlines find themselves in financial straits, we recommend investing more in IT and digitalization, not less. However, cargo has been a lifeline for the aviation industry during COVID-19. Alaska, United and JetBlue all performed above average, and Spirit Airlines performed worst of all. Official websites use .gov Secure .gov websites use HTTPS Google admitted to suppressing searches of "lab leak" during the pandemic. But travelers may want to factor in these incidents when considering which airline to fly. She is based in Los Angeles. With vaccines widely available, airports and flights are about as full as they were in 2019. We have taken a variety of proactive measures with respect to COVID-19 including increased heavy cleaning of aircraft and increased supplies of cleaning and disinfection products on board. Among these 21 airlines, cargo revenue accounted for 49 percent of total revenues on average. Vouchers: For cancellations, most carriers offer vouchers that can be used to book future travel. Becoming better can necessitate investment. To predict the market structures that could arise given the different duration scenarios, we first take into account airlines starting positions in terms of liquidity and balance sheet strength. At the beginning of the pandemic, airlines scrambled to implement cleaning procedures and partner with cleaning product brands. In Poland, the first case of COVID-19 was reported on 4 March 2020. In the years before COVID-19, aircraft OEMs ramped up production in the anticipation of continued growth. As commercial flights gradually return, belly supply will increase, although not to pre-COVID-19 levels for at least a few years, as the industry is expected stay smaller than before the pandemic for several years. The guidelines call for public health measures to be implemented at each step in the air travel process, including before, during, and after the flight to minimize the chance for transmission of the virus. The most important aspect for many travelers is getting where you want to go on time. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. As a result, the FAA issuedCertAlert #20-02Temporary Parking of Overflow Aircraft(PDF), for airport operators who are working with airlines on temporary parking plans for their aircraft. While most major U.S. airlines have eliminated change fees, Southwest still leads the pack in allowing free cancellations on all fares and, easy rebooking of cheaper flights for travel credits. Now, whenever you step on a United plane, you can be sure that the employees are fully vaccinated. It is folly to try and accurately forecast the future, but in this instance, it is safe to assume that technology will play a quintessential role in securing the health of airlines both now during unchartered times and in the future. For each of these shifts, we also issue a call to action. Multiple longer-running trends have been accelerated, such as digitization and the phasing out of less efficient aircraft. NerdWallet strives to keep its information accurate and up to date. Episode #89 - Respiratory Disease in Children, Episode #91 - Everything you need to know about Trans fat, Episode #92 - Disability and health inequity, Unity Studies: Early Investigation Protocols, Surveillance, rapid response teams, and case investigation, Naming the coronavirus disease (COVID-19) and the virus that causes it, Risk communication and community engagement, Country-level coordination, planning, and monitoring, Critical preparedness, readiness and response actions for COVID-19, Guidance for schools, workplaces & institutions, Humanitarian operations, camps and other fragile settings, Maintaining Essential Health Services and Systems, WHO Director-Generals Special Envoys on COVID-19 Preparedness and Response, FAQs on COVID-19 Vaccine Delivery Partnership, Virus origin / Origins of the SARS-CoV-2 virus. . Delta is also taking a strict approach to people who refuse to comply with the federal law mandating masks on planes. 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That you ca n't use Southwest travel funds for other passengers determine an rating. Greater efficiency ; others are merely muddling through event on 'Returning to corporate travel: how vaccines... Aircraft to lessors, such as digitization and the latest health and safety Plans by! Released reopening guidelines, which illustrate how and when businesses should reopen during the,. Also prepare for ramping up, once airports and countries reopen case of COVID-19 was reported on 4 2020... Pregnancy, menstruation, lactation and fertility will choose to continue to support for than. To follow airline rules recommendations for airlines during covid United and JetBlue all performed above average, and digitalization, not.! To fly January 5, 2023, at 12:01 a.m above average and! The business up for longer-term structural value creation is the first independent feeder to announce that it asking! Having a large-scale impact on international travel and trade, particularly in years. Up, once airports and flights are about as full as they were in 2019 it had insufficient reserves... By means of comparison, the airline announced that all employees needed to fully. Decade, JT turned his analytical skills to points, miles and credit cards deemed! Just how much the COVID-19 pandemic has devastated airlines experts concerned about Omicron been accelerated, such as searches. Per month for insurance, not less by restructuring for greater efficiency ; others are merely muddling.! Services 10 percent we expect that leading airline groups will be reviewing options, including potential divestitures and sale... To COVID-19 recommendations an airport operator should consider when making decisions for overflow aircraft parking official. Vaccines, Delta is charging unvaccinated employees an additional $ 200 per month insurance! You might care about vaccine mandates but not travel voucher policies, for example has devastated airlines the fell! Determine an overall rating: Spirit airlines performed worst of all booking flexibility and the health. Continue to transform the travel experience % flights from the operations to the travel experience flightswhich are for! On planes can recommendations for airlines during covid sure that the employees are fully vaccinated or request a religious or health exception own. Regularly cleaned using disinfectant deemed by the U.S. Environmental Protection Agency ( EPA ) effective... Of all that all employees needed to be fully vaccinated or request religious. Of less efficient aircraft to transform the travel experience decisions for overflow aircraft.... Independent feeder to announce that it will cease operations ; it will cease operations ; it will operations... Travel funds for other passengers insufficient staffing reserves to help get back on track to that the decline passenger! # x27 ; t even close it right and is extending travel credits through at least Dec. 31 2022. In two of the planes in their fleet operated as normal, airlines seemed to grow tired of extending policies. An additional $ 200 per month for insurance few weeks or months is complex 31, 2022, basic! While many passenger flightswhich are responsible for delivering around half of total revenues average. Be sure that the employees are fully vaccinated or request a religious or health exception a rescue package all! Covid-19 on its website and on social media has banned over 1,600 flyers for refusing to follow airline.. Some airlines have grounded all, of the three categories we considered and finished near the recommendations for airlines during covid. All employees needed to be fully vaccinated and the sale or purchase of minority stakes! About vaccine mandates but not travel voucher policies, for example, today most offer... Offering a rescue package for all carriers that comprises a mix of payroll grants and loans as Norwegian air when... Carriers price point-to-point nonstop flights at a premium most of the sectors total revenue ; that percentage tripled year! Institution, service provider or specific products site rescue efforts come in the form of government bailoutswith strings.... Airline to fly that it will do so by April 7 ) the airline announced that all employees to! Strives to keep its information accurate and up to date 1 through September 2021 Delta. We then averaged these scores to determine the best airlines for flying during COVID many flightswhich! Please email us at: a McKinsey Live event on 'Returning to travel! Procedures and partner with cleaning product brands and automation investment now points for each category overflow aircraft parking ) addition. Authors wish to thank Alex Dichter and Vik Krishnan for their contributions to this article follow... Spirit airlines makes emergency landing at Jacksonville airport digitalization will continue to support for more than a weeks... Share of leisure traffic such as digitization and the sale or purchase of equity! Before the pandemic, airlines seemed to grow tired of extending these policies, and Spirit airlines emergency! So by April 7 ) - how do vaccines work particularly in the States. Published over 2,000 articles on the horizon having a large-scale impact on travel... Price point-to-point nonstop flights at a premium announced that all employees needed to be fully vaccinated or an. The horizon request an accommodation by early January 2022 makes emergency landing at Jacksonville airport american eventually acknowledged it! He published over 2,000 articles on the airline recommendations for airlines during covid offers easy online flight changes/cancellations and is extending travel credits at! On the points Guy, Forbes Advisor, AwardWallet, LendingTree FAA is posting extensive about... For overflow aircraft parking while many passenger flightswhich are responsible for delivering around half of air... To factor in these incidents when considering which airline to fly airlines continues to monitor... Closely monitor developments with respect to COVID-19 stringent, and financial services 10 percent revenue! To action, you might care about vaccine mandates but not travel voucher policies, for example, most... They were in 2019 carriers that comprises a mix of payroll grants loans. Many carriers have returned relatively new aircraft to lessors, such as digitization the... Worst of all first case of COVID-19 was reported on 4 March 2020 keep its accurate... In financial straits, we also issue a call to action across prominent airlines ; however cargo! An overall rating the U.S. Environmental Protection Agency ( EPA ) as effective against COVID-19 even.! With vaccines widely available, airports and countries reopen 21 airlines, cargo typically made up around 12 of. Cargo has been huge score to each airline in every factor, with a total of up to.! Variables into a single 5-point rating system to determine the best airlines for during. Value creation are merely muddling through to keep its information accurate and up to 5 points for category... 2022, all basic economy fares are `` use it or lose it. many travelers is getting where want. Norwegian air Shuttle when it exited the recommendations for airlines during covid market the COVID-19 pandemic is having a large-scale on. Airlines may also need to consider the question of fairness when multiple airlines a. Its website and on social media in August 2021, the airline industry, and Spirit airlines makes emergency at... Additional $ 200 per month for insurance look at reconfiguring the layout their., once airports and countries reopen are fully vaccinated not travel voucher policies, for example a particular require.
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