If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Create New Spreadsheet New Spreadsheet Name: CloseCreate Request Different Fees 'In honor of imnotlegolas for starting this subreddit. I would have given 1 star but the shipping was quick and the item was in the described condition. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. I purchased a sweater off of Mercari and the mailman needed postage due. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. USPS First Class Package = up to 1lb. They gave me credit for it. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. First: share to improve GetHuman-heidi_da's odds . Shipping on your own for mercari can save you money depending on your package! Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. My most recent purchase came with postage due for $7+. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. document.write ("&loc=" + escape(window.location)); If a package you sent needed a postage due fee, we'll notify you. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. document.write ("'><\/scr"+"ipt>"); How To Make More Money Selling Books On Mercari & Ship Via Media Mail | Easy Hack 7,770 views Jun 12, 2020 Today I'm going to show you how to list, pack and ship books that you sold on Mercari. You know if you sell something for $20, they're taking $2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. If the seller keeps doing it, Mercari will notice and they will get banned. There's no fee to list items. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. As a seller, you cant pay the difference at the PO. I went into USPS today and I had my package at 10oz using my scale. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. I waited until Mercari compensated me. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Please make sure that you choose the correct label so your item arrives safely to the buyer. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. All packages are scanned by the applicable shipping carriers. I am surprised that they gave you the item if there was postage due. Or does the post office hold it until the buyer pays the extra fee? They just don't have the resources to carefully analyze every package. Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. So people just have negatives and 0s for no reason. document.write ("<\/scr"+"ipt>"); For more information, please review additional details on the USPS website. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I am sure I have had my weight off by a few ounces and I never had anyone question it. This website is using a security service to protect itself from online attacks. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Privacy Policy. ', Press J to jump to the feed. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Click here to find the nearest FedEx drop off location. Did you have to pay a postage fee to receive a Mercari package? If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. and our Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. See disclosure at. She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). If the buyer claims they did not recieve the item, they can request a refund and it will be granted. Mercari is an online platform where you can sell and buy anything. Watch this get downvoted. The action you just performed triggered the security solution. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Sellers in Alaska and Hawaii may only ship via USPS. The package size must be less than 45" (longest side) x 20" (second longest side). The package size must be less than 45" (longest side) x 20" (second longest side). Lesson learned. I hear people bill mercari but I never see it happening. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. We can reimburse you with Mercari credits. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. You can find more information about shipping in this help page on Mercari.com. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Create an account to follow your favorite communities and start taking part in conversations. Im waiting for the money to be added to my account, then Ill rate you. The label was for 15.9 oz but the package was actually 1lb 12oz. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Help with my Mercari issue. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. if (!document.MAX_used) document.MAX_used = ','; I messaged the seller and they just said "What really????? Be sure to only use a shipping label once to avoid any additional fees. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. And someone will see that something got a downvote and just downvote it too without reading it and without reason. Mercari's fees are 12.9% + $0.30. Shipping is easy The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact var m3_u = (location.protocol=='https:'? They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? "Unlike eBay, Mercari doesn't do partial refunds. Now, there's no doubt, Mercari is indeed a legit reseller platform. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. It shouldn't work. There is an additional fee when the carrier has to repackage the item during transit. The package size must be less than 45" (longest side) x 20" (second longest side). The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. Im a seller but I ship on my own and Mercari has changed their label system since I stopped shipping with them. Shipping carriers charge based on the package's weight and size. Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. But Ive also heard buyers got postage due with Mercari label. Copyright 1999-2023 Steiner Associates, LLC. Other rates are going up, but in some cases the rates are being lowered. //]]>-->,