For our service providers in Asia and Oceania, we rely on contractual measures. Vue Southport Vouchers are not to be used for financial gain in resale. Provision of the information above is required for all customers until further notice. 22. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Please note that due to Vue's advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. The controller of your information is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. However, Vue will not be responsible for loss or damage which is not foreseeable or which is outside of Vues reasonable control. If you have purchased a concession ticket, you may not be able to use the automated ticket machines because our staff may want to check your proof of identity before you are admitted. 1. children under 8 years must be accompanied by an adult at all times to watch any film; Photographic identification (for example driving license, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 films in Ireland. The balance of a Gift Card cannot be used towards the purchase of another Gift Card and may not be exchanged for cash or credit. If you have pre-booked on the Vue website, youll need to take your booking reference and your Vitality membership number with you. Providing incorrect information (such as a false name or address) will mean you are ineligible to enter the Competition. 11. Sale, in the United Kingdom (excluding the Republic of Ireland). If thats the case, get in contact with the issuer of the card, to transfer the funds onto a new card for no extra cost. Just head to our gift cards site and click Check Your Balance. For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. 21. For example ASP.Net is a session cookie which remembers your data from one page. 6.3 Refunds will be made to the same payment card used to make the booking (or such other method set out above). 1. set your browser to prevent cookies from being accepted. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. Each voucher can only be used once and will expire on redemption. If your enquiry relates to a particular Gift Card, please include the Gift Card number in any correspondence. We use the latest industry standard encryption technology to keep visitors' personal information safe. Vue Bristol Longwell Green Nectar points, Meerkat Movies codes) must be redeemed on or before the date shown on the voucher and in accordance with the specific terms and conditions stated on them. More information about cookies is available on external websites such as www.aboutcookies.org. Online advertising and marketing, including delivery of personalised advertisements via email, online or via social media platforms. Vue Bicester Vue Stroud 3. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. If you are experiencing issues with your Vue Pass vouchers, you will need to get in touch by the following below: Email: VueContactUs@ellomedia.com or alternatively on 0330 134 0262 If you are having problems using any vouchers on the website, we do recommend double checking codes entered into the website for mistakes. The policy requires that, before being engaged to provide any goods or services to any part of our business, any potential supplier must provide us with (among other things): The information provided will be assessed by our Head of Group Procurement (in the case of group-wide supplier arrangements) or the local Head of Procurement or Head of Retail (in the case of territory-specific supplier arrangements), who will form a view as to whether the potential supplier has appropriate and robust modern slavery and human trafficking policies and procedures in place. 8. Some cinemas also have automated ticket machines from which you can collect your tickets. Vue Newbury Ive been offered a voucher of a higher value to the amount I originally paid. Gift cards let your friends and family choose exactly what they want to buy, taking the pressure off you when thinking of the perfect present, if youre not sure what to get them. To check your gift card balance . Vue International is one of the world's leading cinema operators, managing a number of the most respected brands in major European markets and Taiwan, spanning ten countries, 212 sites and 1,902 screens. Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. Voucher cannot be used with any other offer or discount. Your information will be passed to the new owners on completion of the transaction. 12 - Scene Performances 9. The price of a ticket shall be as stated at the time of purchase. We collect information when you use our services or purchase food and beverages at our cinemas. Step 2: Select the [Check Value & Status] button. 6. 4. Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. By purchasing a Vue cinema ticket, you agree to be bound by these Ticket Terms. The Vue Gift Card is the ultimate present for lovers of the big screen experience. There are several ways to manage cookies. Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. These terms and conditions (together with the documents referred to in them) apply to your participation in the Competition (Terms). Competition winners may be asked to take part in free publicity surrounding their win, but participation in such publicity is not compulsory. Merchants need to verify To process a request from you, we will need to confirm your identity to ensure were accessing the right data. Where a Gift Card is purchased from a retailer other than Vue (including a retailer that is a group company of Vue), that retailer will be acting as Vue's agent. Customers redeeming Vue or third party-issued vouchers that offer a percentage discount on the ticket price (including, but not limited to EE Film Card) will receive the discount on the combined total of the applicable price for the selected seating category plus any additional charges. If you are involved in or witness an incident, we will need to log information about it. 7 - Last Chance to See Close search. See myvue.com/legal for current participating locations. Additional Privacy Note: This website is operated by Blackhawk Network, Inc., on behalf of Kroger. In the Republic of Ireland, this website is brought to you by Ster Century UK Ltd (in the case of Dublin), Showtime Cinemas (Ashbourne) Limited in the case of Ashbourne and Showtime Cinemas (Limerick) Limited in the case of Limerick. 4. E-codes are valid for 7 days from issuance and are not subject to time extensions. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). This allows you to access your account. Vue Portsmouth Characteristics indicating a need for such enhanced scrutiny may include: Effectiveness of the policies and strategies. Flip the card over to the side with the black strip and read the fine print on the back of the card. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. E-Codes expire no later than 12 months from the point of issue. 13 - Gold Class One of our policy development goals for the 2018 financial year is to increase awareness of, and engagement in, specific modern slavery and human trafficking issues and risks among our employees. in the unlikely event of an accident). The Gift Cards are not cheque guarantee, credit or charge cards. Consumer protections need to be carefully weighed up against saving businesses and the whole sector. To send you hyperlinks to relevant parts of our website via SMS message in response to your requests for such information during calls to our automated call centre service. Such changes will be posted on www.myvue.com. You are advised to review these terms of use on a regular basis as you will be deemed to have accepted variations if you continue to use the website after they have been posted. If you have a Kroger gift card, weve made it easy to see whats loaded onto your card. THE PRIZE Vue Sheffield Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians. We saw Flybe go into administration and that wasnt really to do with coronavirus. Vues Guest Admissions Policy and Ticket Terms and Conditions apply to all sales and bookings. A list of winners for each prize draw or competition can be obtained by sending a stamped addressed envelope together with details of which prize draw or competition winners list your require to the promoter within 30 days from the relevant closing date. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion 6. These terms and conditions and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales. You must not infringe the copyright, database, trade mark, patent, moral or other intellectual property rights (or any other rights) of Vue or any of our licensors. Additional 90p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre at the following sites: This statement, made in accordance with section 54 of the Modern Slavery Act 2015, sets out the policies adopted and steps taken by Vue International to: Book online from 4.99, buy in venue from 5.99. 4. At that point just hit no. They may not be used for premieres or special events. Gift Card Balance Check Check My Gift Card Balance If you want to learn how to check a gift card balance, you've come to the right place. 7. Winners will usually be notified either by email, telephone or post within 28 days of the notified closing date. The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. Access to these Terms from territories where their contents are illegal is strictly prohibited. 9. ID may be required. Where any member of the Vue International group enters into a contract with any supplier for the provision of goods and services, we will always seek to ensure that such contract contains an obligation on the supplier to comply with applicable modern slavery and human trafficking prevention laws and regulations, and to maintain appropriate and robust policies and procedures in that regard. The information contained on the website is not an invitation to invest in shares or other securities, or any other products or services or otherwise deal in these or enter into a contract with Vue or any other company. 2. If you have a voucher or gift card youre unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Do not have priority over general tickets. For any lost or stolen vouchers, please contact the Club Lloyds helpdesk on 0345 3030303 (+441733 462224 if calling from abroad). For example, we keep: We have the right to disable any user accounts at any time if, in our reasonable opinion, you have failed to comply with any of the provisions of these terms of use and/or if we believe that your account is being used in an unauthorised or fraudulent manner. 18. It helps us change and develop the site and improve your experience of it. Photographic identification for any concession tickets (including students) purchased through the Site or the Booking Line may be requested upon collection of the tickets and/or at the point of admission to the auditorium. Data from one page contact the Club Lloyds helpdesk on 0345 3030303 ( +441733 462224 if from!: this website is operated by Blackhawk Network, Inc., on behalf of.. Above is required for all customers until further notice information above is required for customers! 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