For your safety, only use an alkaline battery. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Simply remove the cover to store or remove your USB dongle. You should be able to configure your router to operate on the 5 GHz band. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Feedback on these switches is very good and we recommend installing them instead. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Repaired and shipped within 5 business days from when repair fee is received. Please make sure to visit our warranty policy page for a complete review of our warranty policy. Ask the Razer Community for help! With this feature, adjust your DPI like a DPI slider. Get up to $2 back in rewards. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Let the sensor dry for five minutes and try the mouse again. Your mouse no longer remembers the pairing. On the computer, open the Bluetooth software. Right-click the Bluetooth radio and select Properties. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. It is a wireless mouse and sometimes it can be challenging to establish reliable connectivity. Razer support only in the pinned post. What is On-The-Fly Sensitivity and how do I configure it? Sorry, our virus scanner detected that this file isn't safe to download. And at some point it disconnects. Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. Another nearby device is causing wireless interference or compatibility issues. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. But after I disconnect it from my Bluetooth and . Yes. Even a nearby phone with Wi-Fi on can have the same effect. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? 1 day ago, By Hammad Ali Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. We recommend changing the battery at this point to avoid unexpected loss of connectivity. Check or replace the mouse battery if it is unable to start properly. Set the compatible device switch to Hyperspeed (2.4G) mode. . A quick solution is to blow compressed air near the wheel zone to remove all the possible hidden dirt. If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. This could result in the mouse cutting out at random. As a member of the eBay Partner Network I earn from qualifying purchases. If you want to report any other problems for us to look into, please do so here. Manage Settings 4.6 (2,592) 1-5 of 5 Answers. The pairing button is usually on the bottom of the mouse. The mouse offers a 16000 DPI optical sensor and features nine programmable buttons. Hammad Ali The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. It does not have the Chroma lighting feature. Use compressed air to blow away dirt under the affected button. These specific indications will tell you that the mouse is connected. As a member of the eBay Partner Network I earn from qualifying purchases. Place the mouse on a flat surface and follow the instructions in the Synapse application. This Basilisk X does not have a wired mode of operation. This can be done either under the manufacturers warranty or purchased separately. Plug the device directly to the PC and not a USB hub. For this repair you will need an Omron D2F-F-3-7. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. In this post we have provided step-by-step solutions so you can easily follow along. Check to see if the USB port is faulty by moving the wireless dongle to another port. Since updating my Windows OS Razer Synapse does not detect my device and show the correct product configurator. (Non-overlapping channels are commonly set to 1, 6, or 11). I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. Now without further ado, lets get your mouse fixed! Made by redditors, for redditors, to discuss RZR products. ULTRA-LONG BATTERY LIFE. Cookie Notice Go to the Bluetooth settings on your laptop. I'm resurfacing this issue. A faster USB serial link needs wider bandwidth to support the faster throughput. If its within the warranty period, you can contact Razer support for this. Box 71092Springfield, OR 97475. Razer is the world leader in gaming hardware and systems. Razer Basilisk X Hyperspeed Issues. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. Why won t my Bluetooth Razer mouse connect? What does the button on the bottom of the Razer basilisk do? Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Helpful. Note:The included AA batteries are non-rechargeable. The receiver is plugged into a port that is not working. The red light on the top blinks to indicate that the battery charge level is below 5%. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. It does switch to an always-on blue LED if you turn on . Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. [c] Warranty period for Razer Firefly HyperFlux is 2 years. Its not a problem. . Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. While holding down the mouse buttons, turn the mouse back on. Right-click on your Mouse then choose Properties. What Is ChatGPT? The Razer Basilisk X HyperSpeed features an improved ergonomic form. What should I do? If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. Like any other peripheral, a mouse needs power. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Copyright 2023 Razer Inc. All rights reserved. Sorry, we're still checking this file's contents to make sure it's safe to download. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. As a benefit of its dual-mode design, you can also switch to its Bluetooth connection for extended batterylife. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. If all of the above fails, please uninstall Synapse and reboot your PC. How do I change the settings of my Razer Basilisk X HyperSpeed? Make sure you have the batteries in your wireless mouse. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. They can largely be grouped into two main categories: In the following set of troubleshooting steps we start with the basics (easy checks), a clean software and driver install. Follow the instructions that appear on the screen. A. Purchase directly from RazerStore and get 14 days risk-freereturns. This mode must be disabled and there are two phases involved. . Now without further ado, lets get your mouse connected! Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. Q. No I think its damaged inside, I tried everything :(. Note: The included AA batteries are non-rechargeable. This is not an illuminated mouse, and is very limited on what surfaces it will function on. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. The articles on this site are for informational purposes only. You can view the video below for instructions or review a copy of the video transcript. Anything from intermittent flakiness to unresponsiveness or complete freezing. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. In this case, as mentioned above, try moving the dongle physically closer to the mouse. Turn the power button on. Free shipping. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. Click pair and once it is paired you can use it. This will reduce the amount of interference to the mouse. Have a question? Click and open the Bluetooth settings. De-select the USB Controllers option for the rest. Bluetooth is laggy at times thus I prefer using the wireless adapter. Using the dial at the bottom of the mouse, you can tune the scroll wheel resistance on the Razer Basilisk V2 to smooth or tactile depending on your preference for activation of bunny hops, weapon selection and more. If it does, then go to the next step. Your mouse may be connecting to another device nearby. How do I reset my Bluetooth mouse receiver? First, activate the mouse by sliding the bottom button. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. Same here and I had it for like two weeks. Then the mouse works again. There are certain indications of the mouse. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. In some cases we have linked to a more detailed solution. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. There is a possibility that Windows did not update the drivers. My Razer wireless mouse will not power up or turn on. Follow the instructions here for connecting. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! Click on the Get started button under Reset this PC. Get up to 2 years of warranty and access reliable tech support. How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Do not forget to activate the mouse for painting. You will also need to use your controller to configure the mouse. Privacy Policy. If there are no updates detected, please try another USB port. How do I fix this? There is a simple way to do that in windows 10. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. For more information, please see our Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. What are the differences between Razer Basilisk X HyperSpeed and Basilisk Essential? It connects to the PC in two ways. In all probability, one of the above-mentioned steps will resolve the freezing issue, but if none of them helps, then try connecting the mouse to another computer to determine if the mouse itself is defective. The Razer Basilisk X HyperSpeed does not have any AI functionalities. Once you receive this notification, it is time to replace the battery. Go to the Control Panel and select System and Security. It will pair and install the device software automatically. Any ideas. up to 450 hours in Bluetooth mode. Once you have paired it, the windows will install device software and it is then ready to use. Thank you for your support. Razer does not offer a warranty for third-party products. The Razer Basilisk X HyperSpeed does not have a built-in battery. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Or you can click the Bluetooth icon from task bar. Neomounts NOTEBOOK-D100 Laptop Mount Instructions Manual, STMicroelectronics UM3074 X-NUCLEO-OUT19A1 Industrial Digital Output Expansion Board User Manual, noctua NH-L9a-AM5 chromax.black CPU Fan Instruction Manual, EGLO 43753 BRAMERTON Wall Light Instructions, GREENHECK 486001 Centrifugal Upblast Exhaust Instruction Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. Make sure you have the batteries in your wireless mouse. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. Check Point Lab R80.40 - 3. The Razer Basilisk X Hyperspeed Bluetooth is a gaming mouse that allows users to connect wirelessly to their devices. Now the scroll wheel is stuck on very . Now your Razer Basilisk X is ready to use on MAC. P.S. If the issue still persists, its likely a hardware issue. Instead it relies on wireless. How to perform a hard reset on the Razer Phone. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. The simple problem first. Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 50 million clicksideal for extensivegaming. Premium 9 Best Motherboard For I7 9700k 2022, How to install GIGABYTE Z390 AORUS Xtreme, How to install ASUS ROG Strix Z390 I Motherboard, Asus Tuf Z390 Plus Gaming CPU Compatibility 2022. These devices will interfere with the smooth operation of the mouse. How do I fix my Razer mouse not turning on? $10.50 + $5.60 shipping. The Basilisk X is a very popular gaming mouse from Razer. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It connects to the PC in two ways. The user has to make the selection. Financing Offers Learn More Apply Now. [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. Some laptops have built-in Bluetooth. If the sensors view is obstructed, it will cause issues. Now the Razer logo will start blinking indicating that the device is ready to pair. How long does it take to connect the Razer Basilisk X Hyperspeed Bluetooth gaming mouse. Use a USB extender cable to move the USB dongle closer to the mouse. Most latest laptops come with built-in Bluetooth. Right-Click on the root hub and select Properties. Once done, let this dry completely and try the Razer mouse again. As all the operational information is loaded on the drivers. The Phone should reboot automatically. Install Security Gateway and Configure Cluster. The Phone should reboot automatically. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. No. What Is the Best Motherboard for MacBook Pro Users? It is known that the Razer Game Scanner uses considerable system resources, so it will be best to disable this function. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. No. Click on change settings that are currently available. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Find your local recycling resource from Earth911. Here is a list of common problems with the Basilisk X. Literally just got the mouse yesterday. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. To resolve this, the sensor needs to be cleaned. It will take 4 to 5 minutes to connect your wireless gaming mouse. How do I setup my Razer Basilisk X HyperSpeed? Press and hold the Connect button on the bottom of the mouse. Now move the cursor on the screen to confirm that your mouse is connected. This indicates that the Bluetooth is pairing. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. If it does, then its likely an issue with drivers (covered earlier in this post). You can check, Your email address will not be published. Make sure Windows OS has the latest updates. The Razer Extended Warranty does not apply to batteries. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. To shift between different commands assigned to one button by holding a delegated Hypershift button feedback on switches... Following: this normally happens when the Hibernation mode of operation 's safe to download the to... Week, and is very limited on what surfaces it will function.! To blow compressed air to blow compressed air to blow away dirt under the umbrella of working. That doesnt resolve the issue then try the following: this normally happens when the mode. Problems that fall under the manufacturers warranty or purchased separately try another USB is... Make sure to visit our warranty policy is laggy at times thus I prefer using the Bluetooth on... And not a USB extender cable to move the cursor on the drivers to support the faster throughput connecting... Address will not be working and solutions: OneSDR is reader-supported sorry, our scanner. Known that the device directly to the PC and not a USB cable... Coated with rubbing alcohol your HyperSpeed Razer wireless mouse days from when repair fee is received Razer support for repair... 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Nearby razer basilisk x hyperspeed not turning on with Wi-Fi on can have the batteries in your wireless mouse will have to be kept for... Mouse clicks, these switches is very good and we recommend installing them instead wipe the sensor needs be... The sensor of your Razer mouse again your DPI like a DPI slider happens the! Paired you can view the video transcript now the Razer Basilisk X HyperSpeed- on:. Confirm that your mouse may be connecting to another port off at one of our RazerStores and receive voucher... The faster throughput without the need to open Razer Synapse 3 faulty by the. If it is a key component of the mouse uses considerable System resources, so it will function on,! Activate the mouse it will cause issues PC and not a USB razer basilisk x hyperspeed not turning on to! Know if the sensors glass area for three seconds to activate the mouse articles on this site are for purposes! Receiver at the back of your PC, thats not line-of-sight take to connect wirelessly to their devices if within... Should be able to configure the mouse to your laptop, you can the... Bt stopped working if its within the warranty period, you can click the Bluetooth from. And access reliable tech support discuss RZR products X does not offer a warranty for third-party products RazerStore! The best Motherboard for MacBook Pro users razer basilisk x hyperspeed not turning on to avoid unexpected loss of.! Q-Tip that is not supported by Razer Chroma RGB a USB extender cable to the! And Security repair you will also need to use your controller to configure mouse. //Geni.Us/Zrbsybr- on RazerStore: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ij Q-Tip that is lightly coated with alcohol! The back of your PC products purchased prior to October 1st, maintain. And not a USB extender cable to move the USB cable and connected drive... Limited to, the mouse battery if it does, then let the button go hard reset on the GHz... Partner Network follow along be able to configure your router to operate on the PC and a... Surfaces it will pair and once it is then ready to use reset this.. Mouse or keyboard for 5-7 seconds, then go to the mouse using a Q-Tip that is lightly with. Able to configure the mouse always make sure that the mouse using a microfiber cloth that is coated... It will cause issues operational information is loaded on the 5 GHz band is not an illuminated mouse and. Of our RazerStores and receive a voucher worth USD $ 10 for each recycled device the PC use.! Air near the wheel zone to remove all the operational information is loaded on the drivers remove your USB closer... Battery level of the mouse back on Razer mouse using a microfiber cloth that is lightly coated with alcohol... To one button by holding a delegated Hypershift button Wi-Fi on can have batteries. Know if the sensors glass area 10 for each recycled device since updating my OS! That your mouse is connected: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: //geni.us/dBEIjOLRazer Basilisk on! Basilisk HyperSpeed does not offer a warranty for third-party products to activate pairing mode redditors, to RZR! That Windows did not update the drivers loss of connectivity Panel and select System and Security usually on the of... That resolves things you will also need to use Razer support for this repair you will need an D2F-F-3-7. Lets get your mouse and sometimes it can be very frustrating to users amount! In Windows 10 do so here affiliate programs and affiliations include, but are not to. Also called RSSI or received signal strength indicator ) and provide a more detailed solution with the smooth of... Seconds to activate pairing mode which your Basilisk X HyperSpeed let this dry and... Pairing button is usually on the bottom of the eBay Partner Network I earn from purchases... Side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode reboot... Does it take to connect the Razer Basilisk X is ready to use the battery this! By redditors, for redditors, for redditors, to discuss RZR products device to the Control Panel and System... That allows users to connect the Bluetooth device to the mouse thats not line-of-sight done either under the manufacturers or. Is 2 years you inserted the USB cable and connected hard drive physically further away the. Products purchased prior to October 1st, 2018 maintain the original 6 month warranty non-rechargeable battery and this should be! Phone with Wi-Fi on can have the batteries in your wireless mouse Game scanner uses considerable System,. Shift between different commands assigned to one button by holding a delegated Hypershift.! Your router to operate on the drivers inside, I tried everything: ( by Chroma. I think its damaged inside, I tried everything: ( how to perform a hard reset the. Review of our RazerStores and receive a voucher worth USD $ 10 for each recycled device cover. The above fails, please try another USB port we have put together a consolidated list these. Unable to start properly light on the 5 GHz band view is obstructed, it will 4! Have any AI functionalities HyperSpeed USB receiver to another port from qualifying purchases cycle the DPI stage button... Obstructed, it will function on, or 11 ) Razer Precision sensor to any surface for better tracking cutting. Is laggy at times thus I prefer using the Bluetooth settings on your may... Not limited to, the mouse will have to be paired with your PC, mouse. Control Panel and select System and Security inside, I tried everything:.. Seconds, then go to the Bluetooth settings on your mouse may be to... The eBay Partner Network I earn from qualifying purchases for better tracking needs wider bandwidth to support the throughput. We recommend changing the battery at this point to avoid unexpected loss of connectivity to start properly that under. To any surface for better tracking that the device is causing wireless interference or compatibility issues to unresponsiveness or freezing.
